Details
-
Bug
-
Resolution: Fixed
-
Low
-
None
-
5
-
Severity 3 - Minor
-
0
-
Description
Issue Summary
Same issue on the new issue view shows as approved but on portal shows one completed approval and one pending approval, and the issue status is not in pending approval status
Steps to Reproduce
- Config a workflow that allows issue to transition to other status other then just approval/decline
- Create an issue and transition it to the approval workflow
- Transition the issue to other status other than approval/decline so it will leave a pending approval
- Transition the issue back to waiting for approval status
- Now complete the approval flow by approve the issue
Expected Results
- This new issue view should be shown as approved on the issue view(via comment)
- Portal issue view should show the issue with only one completed approval
- Portal request filter filter by `waiting for my approval` shouldn't return this ticket for people in the approver list
Actual Results
- New issue view behaves correctly by only showing the completed approval in comments
- Portal issue view still show pending approval
- Portal request filter filter by `waiting for my approval` still return the ticket even though the issue is not waiting for approval
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- mentioned in
-
Page Loading...