-
Type:
Bug
-
Resolution: Timed out
-
Priority:
Low
-
Component/s: Request Type Configuration
-
2
-
Severity 3 - Minor
Issue Summary
Adding the Team field (from the Advanced Roadmaps feature) to a Request Form doesn't allow the user to select the Preset Value.
Steps to Reproduce
- Create a Shared Team in Advanced Roadmaps (Managing shared teams)
- Create or Edit a Request Type
- In its Request Form, add the Team field to Visible fields.
- After adding it, you will receive the following message: "This field type cannot be shown - you must provide a preset value."
- Click in Edit value
Expected Results
When editing the preset value, the Shared Team created in step 1 should've appeared to be selected.
Actual Results
No dropdown field to select the Shared Team is showed, and you can only click on Set or Cancel
Workaround
- On the Request Form page
- Click on the Create button on the navigation bar.
- Select the Request Type you are editing.
- In the Team field, select a Team and cancel the ticket creation.
- Now click to edit the preset value of the Team field.
- The dropdown field to select the Shared Team will correctly show all Teams available to be selected.
- Recording: Workaround.mp4

- Recording: Workaround.mp4