Adding the Team field to a Request Form doesn't allow the user to select the Preset Value for it

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    • 2
    • Severity 3 - Minor

      Issue Summary

      Adding the Team field (from the Advanced Roadmaps feature) to a Request Form doesn't allow the user to select the Preset Value.

      Steps to Reproduce

      1. Create a Shared Team in Advanced Roadmaps (Managing shared teams)
      2. Create or Edit a Request Type
      3. In its Request Form, add the Team field to Visible fields.
        1. After adding it, you will receive the following message: "This field type cannot be shown - you must provide a preset value."
      4. Click in Edit value

      Expected Results

      When editing the preset value, the Shared Team created in step 1 should've appeared to be selected.

      Actual Results

      No dropdown field to select the Shared Team is showed, and you can only click on Set or Cancel

      Workaround

      1. On the Request Form page
      2. Click on the Create button on the navigation bar.
      3. Select the Request Type you are editing.
      4. In the Team field, select a Team and cancel the ticket creation.
      5. Now click to edit the preset value of the Team field.
      6. The dropdown field to select the Shared Team will correctly show all Teams available to be selected. 

        1. Screenshot_02-22 10.39.34_yImZw0.png
          188 kB
          Yuri Moura
        2. Workaround.mp4
          5.96 MB
          Yuri Moura

            Assignee:
            Unassigned
            Reporter:
            Yuri Moura (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: