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  1. Jira Service Management Cloud
  2. JSDCLOUD-9686

Ability to show more than 24 Request Types in the filter in the customer as access to more than 3 Projects

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      Problem Definition:
      Even if there are more than 25 Request Types in multiple projects for a customer, he will be able to see not more than 24 Request Types in the filter as shown below:

      How to reproduce:

      • Give access to the customer of more than 3 projects.
      • Make sure that all the projects have more than 10 Request Types.
      • Now, go to the Help Centre as a customer and select Requests -> Created by me
      • In the last filter of Request Type, maximum 23 to 24 Request Types will be shown in the drop-down.

      Suggested Idea:

      It would be great to have the ability to see all the Request Types of the projects that the customer has access to.

              d0d1ba410583 Sushant Koshy
              3033da771e98 Ashutosh Sharma (Inactive)
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                Created:
                Updated:
                Resolved: