Details
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Bug
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Resolution: Cannot Reproduce
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Low
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None
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2
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Severity 3 - Minor
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Description
Issue Summary
Unable to edit issue field layout form view issue screen eventhough the screen have "Request Type" value filled in. The Configure button can't be clicked and return the error below :-
You can't configure the layout of an issue while it doesn't have a request type
Steps to Reproduce
- Open JSM issue
- Make sure request type value filled in
- Scroll to the bottom and try to click Configure
Expected Results
Able to configure the issue layout.
Actual Results
Return the error below :-
You can't configure the layout of an issue while it doesn't have a request type
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available