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  1. Jira Service Management Cloud
  2. JSDCLOUD-9614

Ability to change the description for "Portal Groups"

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      On Classic Service Management projects, it's possible to add request types into groups, so customers can easily find what they need.

      When creating groups, we can add a name but, the description of the group will be the request types that it contains.

      It would be great if, instead of showing the request types' names, administrators could add a custom description of what requests customers can find on that group.

       

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            [JSDCLOUD-9614] Ability to change the description for "Portal Groups"

            SET Analytics Bot made changes -
            Support reference count Original: 39 New: 40
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            UIS Original: 686 New: 687
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            SET Analytics Bot made changes -
            Support reference count New: 39
            SET Analytics Bot made changes -
            UIS Original: 730 New: 693

              Unassigned Unassigned
              adaluz Angélica Luz
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                Created:
                Updated: