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  1. Jira Service Management Cloud
  2. JSDCLOUD-9614

Ability to change the description for "Portal Groups"

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    Description

      On Classic Service Management projects, it's possible to add request types into groups, so customers can easily find what they need.

      When creating groups, we can add a name but, the description of the group will be the request types that it contains.

      It would be great if, instead of showing the request types' names, administrators could add a custom description of what requests customers can find on that group.

       

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              Unassigned Unassigned
              adaluz Angélica Luz
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                Updated: