Remove the 'Edit file' button from files attachment thumbnails in KB articles

XMLWordPrintable

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      Issue Summary

      Files attached to Confluence articles, such as PDF, PowerPoint, Excel, Word show an 'Edit file' button in the thumbnail. Clicking on this button downloads the file.

      This can get a little confusing in JSD Knowledge Base as service desk customers don't have permission to edit any files.

       

      Suggested solution

      Remove this button, allowing service desk customers only to preview or download files from KB articles.

        1. Screen Shot 2020-05-19 at 16.17.45.png
          83 kB
          Victor Romero
        2. Screen Shot 2020-08-26 at 13.59.24.png
          241 kB
          Angélica Luz

            Assignee:
            Joseph (Inactive)
            Reporter:
            Victor Romero
            Votes:
            5 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: