It is a basic thing that should be available to us but yet not possible. Please fix this!

Yes, please fix this.

It's very confusing for the user and just looks bad. Especially since we can't edit the text.

Same goes for not being able to use pictures inside a form, I am not thinking of as an attachment - I mean as a styling of the form, explanation etc.

If Im on the request page I dont need the "what can we help you with?" and a link to the issue type itself. This makes no sense if Im already on the page for the request.

If you add the link to the portal page under topics, you don't get the "what can we help you with" box. It should be simple to make this optional from a category.

Please can we edit or remove this text? Thanks!

https://getsupport.atlassian.com/browse/PCS-208749

Agreed, we need to be able to edit that text!

Also found this related feature request:

JSDCLOUD-9115 Admin should be able to change the look and feel factor for the portal

https://jira.atlassian.com/browse/JSDCLOUD-9115

Please vote this ticket as well!

Thx,

Dimitri

Please build-in support so we can remove, change and translate the phrase on a project level.

This would be really helpful to support the usage of Jira Service Management for other reasons than for getting 'help'.

Thx,

Dimitri

Please let it be possible to translate the phrase or as others advocate make it configurable to remove it. It seems obious to make use of the already buildin translating model. This will enable users of non-English configurations to have a better experience.

Tx.

Frederik