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  1. Jira Service Management Cloud
  2. JSDCLOUD-908

Add the ability to change the From address for notifications

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently we can only set the From address in JIRA's general configuration, but this doesn't seem to affect Service Desk's notifications.

      It would be great if you could customize that as well.

            [JSDCLOUD-908] Add the ability to change the From address for notifications

            Matthew M. (Inactive) made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3443292 ] New: JAC Suggestion Workflow 3 [ 3696787 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2320069 ] New: JAC Suggestion Workflow [ 3443292 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051006 ] New: JSD Suggestion Workflow - TEMP [ 2320069 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2046038 ] New: JSD Suggestion Workflow [ 2051006 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1874575 ] New: JSD Suggestion Workflow - TEMP [ 2046038 ]
            jonah (Inactive) made changes -
            Description Original: Currently we can only set the From address in JIRA's general configuration, but this doesn't seem to affect Service Desk's notifications.

            It would be great if you could customize that as well.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-908].
              {panel}

            Currently we can only set the From address in JIRA's general configuration, but this doesn't seem to affect Service Desk's notifications.

            It would be great if you could customize that as well.
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-908 [ JSDSERVER-908 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 738292 ] New: JSD Suggestion Workflow [ 1280564 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              malmeida Marcus Silveira
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                Created:
                Updated:
                Resolved: