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  1. Jira Service Management Cloud
  2. JSDCLOUD-8950

Hidden request types still appear on the "My Request" request type drop down for selection

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      Issue Summary

      If a project has hidden request types, these hidden request types, these request types will appear on the request type drop-down options on the "My request" page on the portal.

      Steps to Reproduce

      1. Go to the project settings > Request types > Hide a request type
      2. Go to the portal > "My requests"
      3. Select the Request Type drop down field:

      Expected Results

      The hidden request type will not be found as an option to select.

      Actual Results

      The request type is still available for selection.

      Workaround

      None at the moment

              Unassigned Unassigned
              enasef Eithar N. (Inactive)
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                Created:
                Updated:
                Resolved: