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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Issue Summary
- When looking at queues, issues with Summary field values that contain strings longer than 26 characters will not wrap
- Would be a problem for use cases where monitoring tools are configured to send alert emails to Jira Service Desk and service/server hostnames need to be displayed in the queue
- The Summary field "bleeds" into other columns
- In the below example, the Description field displays within the column as expected, but the Summary field does not:
Steps to Reproduce
- Create an issue where the Summary field contains a continuous string of characters longer than 26 characters
- View the issue in a queue
Expected Results
The Summary field text wraps neatly within the Summary column.
Actual Results
The text does not wrap and "bleeds" into the proceeding column(s) - see the screenshot in the "Issue Summary".
Workaround
- Avoid the use of words/strings that are longer than 26 characters
- Use spaces in between words
- Increase the width of the browser window/tab
- relates to
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JSDCLOUD-7842 Add the ability to resize queue columns
- Gathering Interest