Issue Summary

• When looking at queues, issues with Summary field values that contain strings longer than 26 characters will not wrap
• Would be a problem for use cases where monitoring tools are configured to send alert emails to Jira Service Desk and service/server hostnames need to be displayed in the queue
• The Summary field "bleeds" into other columns
• In the below example, the Description field displays within the column as expected, but the Summary field does not:
  

Steps to Reproduce

1. Create an issue where the Summary field contains a continuous string of characters longer than 26 characters
2. View the issue in a queue

Expected Results

The Summary field text wraps neatly within the Summary column.

Actual Results

The text does not wrap and "bleeds" into the proceeding column(s) - see the screenshot in the "Issue Summary".

Workaround

• Avoid the use of words/strings that are longer than 26 characters
• Use spaces in between words
• Increase the width of the browser window/tab