-
Bug
-
Resolution: Timed out
-
Low
-
1
-
Severity 3 - Minor
-
Issue Summary
- When looking at queues, issues with Summary field values that contain strings longer than 26 characters will not wrap
- Would be a problem for use cases where monitoring tools are configured to send alert emails to Jira Service Desk and service/server hostnames need to be displayed in the queue
- The Summary field "bleeds" into other columns
- In the below example, the Description field displays within the column as expected, but the Summary field does not:
Steps to Reproduce
- Create an issue where the Summary field contains a continuous string of characters longer than 26 characters
- View the issue in a queue
Expected Results
The Summary field text wraps neatly within the Summary column.
Actual Results
The text does not wrap and "bleeds" into the proceeding column(s) - see the screenshot in the "Issue Summary".
Workaround
- Avoid the use of words/strings that are longer than 26 characters
- Use spaces in between words
- Increase the width of the browser window/tab
- relates to
-
JSDCLOUD-7842 Add the ability to resize queue columns
- Gathering Interest
[JSDCLOUD-8678] Queues: Summary field label/field does not wrap when the page is resized
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Long Term Backlog [ 12073 ] | New: Closed [ 6 ] |
| Labels | New: timeout-bulk-close202012 |
| Support reference count | New: 1 |
| Status | Original: Needs Triage [ 10030 ] | New: Long Term Backlog [ 12073 ] |
| Link | New: This issue relates to JSDCLOUD-7842 [ JSDCLOUD-7842 ] |
| Attachment | Original: Screenshot 2019-12-05 at 15.47.32.png [ 381474 ] |
| Attachment | Original: Screenshot 2019-12-05 at 15.46.04.png [ 381473 ] |
| Attachment | Original: Screenshot 2019-12-05 at 15.45.55.png [ 381472 ] |
| Description |
Original:
h3. Issue Summary
* When looking at queues, issues with Summary field values that contain strings longer than 26 characters will not wrap * Would be a problem for use cases where monitoring tools are configured to send alert emails to Jira Service Desk and service/server hostnames need to be displayed in the queue * The Summary field "bleeds" into other columns * In the below example, the Description field displays within the column as expected, but the Summary field does not: h3. Steps to Reproduce # Create an issue where the Summary field contains a continuous string of characters longer than 26 characters # View the issue in a queue h3. Expected Results The Summary field text wraps neatly within the Summary column. h3. Actual Results The text does not wrap and "bleeds" into the proceeding column(s). h3. Workaround * Avoid the use of words/strings that are longer than 26 characters * Use spaces in between words * Increase the width of the browser window/tab |
New:
h3. Issue Summary
* When looking at queues, issues with Summary field values that contain strings longer than 26 characters will not wrap * Would be a problem for use cases where monitoring tools are configured to send alert emails to Jira Service Desk and service/server hostnames need to be displayed in the queue * The Summary field "bleeds" into other columns * In the below example, the Description field displays within the column as expected, but the Summary field does not: !Screenshot 2019-12-05 at 16.10.51.png|thumbnail! h3. Steps to Reproduce # Create an issue where the Summary field contains a continuous string of characters longer than 26 characters # View the issue in a queue h3. Expected Results The Summary field text wraps neatly within the Summary column. h3. Actual Results The text does not wrap and "bleeds" into the proceeding column(s) - see the screenshot in the "Issue Summary". h3. Workaround * Avoid the use of words/strings that are longer than 26 characters * Use spaces in between words * Increase the width of the browser window/tab !Screenshot 2019-12-05 at 16.11.03.png|thumbnail! |