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Sub-task
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Resolution: Won't Fix
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Low
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None
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None
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It is only possible to define the default language while creating the project. There are no plans to support changing the default language after the project has been created.
Original Description
Jira Service Desk next-gen project currently does not allow changing the project default language.
Many customers based their project default language on the region they support hence would require different default languages for different projects.
[JSDCLOUD-8575] Ability to change the default language
This is unbelievable, How dare you ignore this important feature ? We have service desk from 2 years now and We want use language part, We discovered our project is setted as English by default but we want change that in French. This is unacceptable to won't fix this important feature.
We pay enough for what you do and we won't remove and create another project with new language. It's not audible for us.
Fix this ASAP !!!
| Labels | New: i18n |
| Resolution | Original: Fixed [ 1 ] | New: Won't Fix [ 2 ] |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Description |
Original:
It is only possible to
h3. Original Description Jira Service Desk next-gen project currently does not allow changing the project default language. Many customers based their project default language on the region they support hence would require different default languages for different projects. |
New:
{panel:title=Update|titleBGColor=#d23f3f|borderStyle=solid|borderColor=#d23f3f|bgColor=#F8F8F8|titleColor=#FFFFFF}
It is only possible to define the default language while creating the project. There are no plans to support changing the default language after the project has been created. !image-2020-04-23-20-58-29-150.png|thumbnail! {panel} h3. Original Description Jira Service Desk next-gen project currently does not allow changing the project default language. Many customers based their project default language on the region they support hence would require different default languages for different projects. |
| Attachment | New: image-2020-04-23-20-58-29-150.png [ 389144 ] |
| Description |
Original:
Jira Service Desk next-gen project currently does not allow changing the project default language.
Many customers based their project default language on the region they support hence would require different default languages for different projects. |
New:
It is only possible to
h3. Original Description Jira Service Desk next-gen project currently does not allow changing the project default language. Many customers based their project default language on the region they support hence would require different default languages for different projects. |
| Status | Original: Closed [ 6 ] | New: In Progress [ 3 ] |
The feature has fixed status here, but still unavailable and not working. I lost the logic.. Please re-open.
This is marked as Fixed. But I cannot change default language in my existing next gen project. When is this feature rolled out?
Hi,
I also think it is incongruent with the concept of "next Generation Project"
. How it is possible that next generation has lower features than previous one? We have the same problem in Spanish. But worst of everything is that when client receive messages they receive links in Spanish but message in English.
A whole absurd situation.
As mentioned above, if we change from next generation to BEST GENERATION (Classic) what do we lost in features?
Awaiting