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  1. Jira Service Management Cloud
  2. JSDCLOUD-8570

Add "Issue Moved" in automation rule triggers

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    • Suggestion
    • Resolution: Duplicate
    • Automation
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    Description

      Problem

      When an issue is moved between projects, the request type is lost and the request type can't be edited while moving the ticket. This causes problems with communication with customers.

      Suggested resolution

      Add the "Issue Moved" trigger in the automation rules.

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        Issue Links

          duplicates

          Suggestion - AUTO-549 New trigger for "Issue moved to project" and new action for "Move issue between projects"

          • Gathering Interest

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              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos
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              Dates

                Created:
                Updated:
                Resolved: