Uploaded image for project: 'Automation for Cloud'
  1. Automation for Cloud
  2. AUTO-549

New trigger for "Issue moved to project" and new action for "Move issue between projects"

XMLWordPrintable

    • 0

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Allow the "Then" actions in Jira to move issues to other projects.

      I have multiple situations where the Jira Automation is able to detect instances where certain issues will be handled in other projects, but cannot move them there.

      ***

      Problem

      When an issue is moved between projects, the request type is lost and the request type can't be edited while moving the ticket. This causes problems with communication with customers.

      Suggested resolution

      Add the "Issue Moved" trigger and action in the automation rules.

      Workaround

              Unassigned Unassigned
              5ee4c75a3669 Ert Dredge
              Votes:
              328 Vote for this issue
              Watchers:
              186 Start watching this issue

                Created:
                Updated: