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Suggestion
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Resolution: Duplicate
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1
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Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of JSDCLOUD-8010 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Bhaargavi Natarajan
Jira Service Management Cloud team
In customer notifications, you can change the style of request-related and custom notifications by customizing templates.
Templates are currently not applied to account type notifications.
Suggested solution
Apply the templates for all customer notifications so you can customize the style of the "Customer invited" notification.
- duplicates
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JSDCLOUD-8010 Apply the email template to customer invite 'account' type notifications
- Gathering Interest
- mentioned in
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