How can we get this to happen? looks like previous product manager rcrossman@atlassian.com is longer on this, anybody know how we can get somebody else on this?

We recently had a demonstration of salesforce and unfortunately, we may have to go that direction because of topics like this. 

This feature addition would be greatly appreciated--it is at the top of my wish list, along with the ability for AI to intuitively search the "Summary" field, ignoring case sensitivity or syntax errors.

It would also be very valuable to edit the summary text inline from queue since I need to fix these to be a certain format sometimes, it would save time from having to go into each ticket one by one. all in all the inline edits would save me hours a week.

I agree with others in this thread.

"...change the Assignee, but cannot change the assignment group inline in the queue columns. We cannot reach all assignee options if we cannot change the assignment group. Allowing editing inline will save us several minutes per day per user. This adds hours per week of time saved for our Team..."

It would absolutely be a time save to have the functionality.  Please continue to look into adding the feature.  Thank you!

We find it odd that we can change the Assignee, but cannot change the assignment group inline in the queue columns. We cannot reach all assignee options if we cannot change the assignment group. Allowing editing inline will save us several minutes per day per user. This adds hours per week of time saved for our Team. This functionality is an absolute must for our Team.

+1000 would love to be able to inline edit due date and other custom fields that I pulled into the queue columns. We have so many tickets that require bulk editing and having to go in one by one is really inefficient. this feature would be so valuable!

+1

This would speed things along nicely compared to the extra click, wait, change, click that we deal with now to make a few updates across multiple tickets.