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  1. Jira Service Management Cloud
  2. JSDCLOUD-8406

Possibility to make Customer Request type required when moving/creating a ticket

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      Problem

      Currently, Customer Request type field is locked in Jira and cannot be used as mandatory when moving/creating a ticket or other issue actions.

      Suggested resolution

      It would be useful if we could have the functionality to make Customer Request type field required when moving/creating the tickets.

            rcrossman@atlassian.com Rachel Crossman
            esantos@atlassian.com Eduardo Santos
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              Created:
              Updated: