+1 definite need that feature

to allow advanced custom kanban board to let user / operator to have better UI experierence.

I've created JSDCLOUD-13621 to handle the swimlane logic for the JSM Board. If anyone requires this logic please go ahead and vote.

Hi rcrossman@atlassian.com,

I see you've created new tickets for the below items barring swimlanes. Any chance you can point me to where I can track the progress of adding the swimlane logic for JSM Boards. What's of particular interest is the logic to be able to have the swimlane by JQL which we use to visually separate future releases and various cross team work tracks.

• Quick Filters
• Swimlanes
• Card Colors
• General settings (and choose the JQL behind the Board)
• Multiple Boards per project

Thanks

Mike

Disappointed. We can't configure the filters in the board, neither the swimelanes.

Also, would it be possible to show a read-only board view to our customers through the portal? This is something they are eager to see...

Hi rcrossman@atlassian.com,

Is it possible or planned to display the kanban board within the customer portal? A readonly view would be sufficient for the start.

Regards Martin

Hi rcrossman@atlassian.com,

Does viewing the new board require a JSM license like JS boards, or can it be viewed by collaborators (e.g. engineering teams) with appropriate permissions as well?

I don't see any mention of JSM boards in the JSM permissions documentation here or of permissions in the JSM boards documentation here.

Hi e3c7b5a1e106,

Thank you for the feedback! As part of our planned work to deliver a General Settings page (where you can choose the query behind the Board), we're exploring the option to show issues from multiple projects on a Board. I'd love to hear more about your requirements, if you are interested I'm available for a discussion any time, via this link.

Many thanks,

Rachel Crossman

Senior Product Manager, Jira Service Management

Hi rcrossman@atlassian.com,

I noticed you mentioned multiple boards for a project. Is it possible to have a board for multiple projects, essentially an overview of all projects (that we add to the board in question) issues? If so can you let me know how to set that up?

Replying to a few comments, sorry for the delay!

Availability

Boards are now available to most sites as of 30 October, except for those on the Bundled Release Track (Boards will be turned for these sites next week).  Boards are available on all pricing tiers! db078f10c0cf 056d4901a4c9 5f9cd2c163cf e970707ca68a - please let me know if it isn't available for you by 16 November.

More features and consistency with Jira Software

The Board in Jira Service Management is built off the same Board as in Jira Software, meaning we're able to share new features and improvements across both. We are working right now on delivering the remaining Board Settings pages (they required some rework to make usable in Jira Service Management), with improvements that will be delivered into both products. Each settings page will be released as soon as it is available.

In progress are:

• Quick Filters
• Swimlanes
• Card Colors
• General Settings (including setting the JQL filter)
• Card Layout

After Board Settings, we will be working on delivering multiple Boards per Project.

I'd love to hear more about your requirements and understand what additional features are a priority for your teams, e58ac64bd4dc 979578744f08 5892a942fbdc dba70680b4ac fabd92942a62. I'm available for a discussion any time, via this link.

Bug

e00c55c12a03 - is this issue still occurring for you? The screenshot isn't loading for me in the comment for some reason. Please raise a bug ticket if you're still having an issue, and I'll get the team onto it as a priority!

Hi everyone,

Thank you so much for your feedback and interest in Kanban Board for Jira Service Management!

We're pleased to let you know that Board view is now available. Board view will be turned on for all new projects. For existing projects, please go to Project Settings -> Features and toggle on the Board:

We are marking this Suggestion as Closed. We are currently working on more features for Boards including:

• Quick Filters
• Swimlanes
• Card Colors
• General settings (and choose the JQL behind the Board)
• Multiple Boards per project

Thank you again!

Rachel Crossman

Senior Product Manager - Jira Service Management