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  1. Jira Service Management Cloud
  2. JSDCLOUD-8389

Ability to create Kanban Board for Service Management

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Need to have the ability to create Kanban board for Service Management Projects.

      Customer's requirement states that it would be easier to track the progress of tickets for customer if we have a board.

       

      Update 9 November 2023

      Thank you so much for your feedback and interest in Kanban Board for Jira Service Management!

      We're pleased to let you know that Board view is now available. Board view will be turned on for all new projects. For existing projects, please go to Project Settings -> Features and toggle on the Board:

       

      We are marking this Suggestion as Closed. We are currently working on more features for Boards including:

      • Quick Filters
      • Swimlanes
      • Card Colors
      • General settings (and choose the JQL behind the Board)
      • Multiple Boards per project

      Thank you again!

      Rachel Crossman

      Senior Product Manager - Jira Service Management

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              rcrossman@atlassian.com Rachel Crossman (Inactive)
              umasih@atlassian.com Ulka
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                Created:
                Updated:
                Resolved: