Details
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Bug
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Resolution: Unresolved
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Low
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2
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Severity 3 - Minor
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1
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Description
Summary
When you view subtasks in a queue, we are not displaying the parent request's key in the summary column.
Environment
Jira Service Desk Cloud
Steps to Reproduce
- Create a subtask.
- Create a queue with a subtask visible in it, and with the Summary column.
- View the queue screen.
Expected Results
We should show the subtask's parent ticket's key at the start of the summary.
Actual Results
We are only showing the summary text of the sub task.
Workaround
You can either view your issues in the issue navigator, or click through from the queue to the subtask to see the parent key.
Attachments
Issue Links
- is related to
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JSDCLOUD-7830 Show the parent summary of sub-tasks in the JSD queues.
- Closed
- was cloned as
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SHIELD-4058 Loading...