Problem Definition

Mail handler fails to attach a file to Jira issue if the file's name is unavailable such as due to:

• filename is not specified
• filename is improperly encoded

You can reproduce the problem with a scenario like:

1. Create a JSD project
2. Send an email inquiry which contains an attachment without specifying the file's name
   • script: jpns27074.zip

Then the exception below is thrown in the application log:

logger:	 com.atlassian.mail.converters.wiki.LinkAndImageHandler
message:	 Could not find attachment: '' () for content id: jira-generated-image-static-link_attachment_7-094e8593-fcd4-4916-966c-8b4a68745ec9

No error is recorded at product log:

Suggested Solution

The file should be attached to the issue even without filename. The name can be something like timestamp or a sha1 fingerprint of the payload.

Workaround

None. Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.