Ability to upload attachment without filename via email

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • None
    • 1

      Implementation of New Features Policy

      At the moment, we can't set an ETA for this feature to be released, since there's a number of factors that determine how our product team prioritizes new features.
      You can learn more by reading Implementation of New Features Policy.

      Problem Definition

      Mail handler fails to attach a file to Jira issue if the file's name is unavailable such as due to:

      • filename is not specified
      • filename is improperly encoded

      You can reproduce the problem with a scenario like:

      1. Create a JSD project
      2. Send an email inquiry which contains an attachment without specifying the file's name

      No error is recorded at audit log in web UI or application log:

      Suggested Solution

      The file should be attached to the issue even without filename. The name can be something like timestamp or a sha1 fingerprint of the payload.

      Workaround

      None. Consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.

        1. jpns27074.zip
          10 kB
        2. jpns27074-audit-log.png
          jpns27074-audit-log.png
          1.10 MB

            Assignee:
            Unassigned
            Reporter:
            K. Yamamoto
            Votes:
            1 Vote for this issue
            Watchers:
            0 Start watching this issue

              Created:
              Updated: