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  1. Jira Service Management Cloud
  2. JSDCLOUD-828

Extend Knowledge Base suggestions to Blog Posts, whiteboards, databases (beyond just pages)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be good to be able to extend the Knowledge Base integration in Service Desk to include Blog Posts and also all content with a specific label, with no restrictions to a single space.

      It is desired that the Help center search also checks Confluence data such as Blogs, Calendars, Whiteboards & Databases.

              Unassigned Unassigned
              pcora Pedro Cora
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