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  1. Jira Service Management Cloud
  2. JSDCLOUD-8062

Setting "Use ISO8601 standard in Date Picker" to "Yes" has no effect on the date/time picker on the portal

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      Summary

      • In the current portal view, when "Use ISO8601 standard in Date Picker" is set to "Yes" - the first day of the week remains on Sunday

      Environment

      • JSD Cloud

      Steps to Reproduce

      1. Set "Use ISO8601 standard in Date Picker" to "Yes" in <base_url>/secure/admin/LookAndFeel!default.jspa(Jira settings > System > Look and feel)
      2. Create a new request via the customer portal and set a value in a date/time picker

      Expected Results

      • Monday is the first day of the week

      Actual Results

      • Sunday remains the first day of the week

      Notes

      • This is not an issue on the older portal
        Old portal Current help center

      Workaround

      • No known workarounds

        1. JSDCLOUD-8062-bug-fix.mov
          11.82 MB
        2. Screen Shot 2019-04-10 at 11.39.29.png
          Screen Shot 2019-04-10 at 11.39.29.png
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        3. Screen Shot 2019-04-10 at 11.40.06.png
          Screen Shot 2019-04-10 at 11.40.06.png
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            [JSDCLOUD-8062] Setting "Use ISO8601 standard in Date Picker" to "Yes" has no effect on the date/time picker on the portal

            Michael Scholz added a comment -

            Hi,

            the issue is still active in the portal, causing people to choose wrong days when booking a travel. Could you please look into it once more or should I open a new issue?

            thanks,

            Michael

            Michael Scholz added a comment - Hi, the issue is still active in the portal, causing people to choose wrong days when booking a travel. Could you please look into it once more or should I open a new issue? thanks, Michael

            Arjun Rajpal added a comment -

            Here is a video summarising what we have fixed on the Portal with respect to date picker and "Use ISO8601 standard in Date Picker" setting present on "<base_url>/secure/admin/LookAndFeel!default.jspa(Jira settings > System > Look and feel)":
            JSDCLOUD-8062-bug-fix.mov

            Arjun Rajpal added a comment - Here is a video summarising what we have fixed on the Portal with respect to date picker and "Use ISO8601 standard in Date Picker" setting present on " <base_url>/secure/admin/LookAndFeel!default.jspa(Jira settings > System > Look and feel) ": JSDCLOUD-8062-bug-fix.mov

            Sushant Koshy added a comment -

            This specific ticket was raised here was for Portal. We have released a fix that removes this bug from Portal. Now the date picker on Portal starts from Monday if "Use ISO8601 standard in Date Picker" is set to "Yes".

            I understand that this issue still persists on the Issue View, therefore I have created a separate ticket to track this - https://jira.atlassian.com/browse/JSDCLOUD-10279

            I would request you to watch this new bug if you would like to get updates on progress.

            Sushant Koshy added a comment - This specific ticket was raised here was for Portal. We have released a fix that removes this bug from Portal. Now the date picker on Portal starts from Monday if "Use ISO8601 standard in Date Picker" is set to "Yes". I understand that this issue still persists on the Issue View, therefore I have created a separate ticket to track this - https://jira.atlassian.com/browse/JSDCLOUD-10279 I would request you to watch this new bug if you would like to get updates on progress.

            Silvan Rücker added a comment -

            It works @create a task or epic but not in an open epic or task... 

            please introduce a uniform standard with calendar week and start on monday

            Silvan Rücker added a comment - It works @create a task or epic but not in an open epic or task...  please introduce a uniform standard with calendar week and start on monday

            Sergei Grigorev added a comment -

            It doesn't work for me too.

            Sergei Grigorev added a comment - It doesn't work for me too.

            Maite Rodriguez added a comment -

            It does not work. I still see Sunday as the first day of the week

             

            Maite Rodriguez added a comment - It does not work. I still see Sunday as the first day of the week  

            Arjun Rajpal added a comment -

            The fix has been rolled out to all users.

            Arjun Rajpal added a comment - The fix has been rolled out to all users.

            Kristian Røst Hagen added a comment -

            There are more countries in the world having monday at the first day of week than sunday. So, this bug is a problem for a lot of users!
            See map:
            http://chartsbin.com/view/41671

            Kristian Røst Hagen added a comment - There are more countries in the world having monday at the first day of week than sunday. So, this bug is a problem for a lot of users! See map: http://chartsbin.com/view/41671

            Bruno added a comment -

             Any update on this issue? 
            This is really annoying.

            Bruno added a comment -  Any update on this issue?  This is really annoying.

            Joachim Bachmann added a comment -

            Please do it!

            Joachim Bachmann added a comment - Please do it!

              7ef0721ac2d8 Arjun Rajpal
              dnguyen4 Derrick Nguyen
              Affected customers:
              50 This affects my team
              Watchers:
              48 Start watching this issue

                Created:
                Updated:
                Resolved: