Problem Definition

• Currently there isn't a way to assign permissions to specific "Organizations"
• In reference to Knowledge Base(KB) articles, it's not possible to create bespoke documentation per customer
• Customers are unable to customize the end user's experience - similar to JSDCLOUD-4486

Suggested Solution

• Allow "Organizations" to be included in permissions schemes(for Confluence also)
• Create a group that is assigned to Organization members

Why this is important

• Allows customers to provide a more tailored service desk for their customers

Workaround

• Migrate the customer accounts to an Atlassian account that doesn't have any licenses assigned to that account and then use "Groups" to restrict the KB articles based on group membership.
• Here's a detailed article for this workaround: Restricting Knowledge Base articles to a group of customers