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  1. Jira Service Management Cloud
  2. JSDCLOUD-7871

Enable Issue Layout for JIRA Service Desk

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      This capability was shipped on 4 Nov 2019. The ability to reorder the context section of Jira Service Desk requests can be accessed via the "Issue view" tab, whilst editing a request type.

      The "Issue Layout" is not available yet for Jira Service Desk projects, so it's not possible to edit the order of the tickets in the new issue detail view when adding Service Desk tickets to a board. 

       

        1. Screen Shot 2018-12-26 at 18.39.02.png
          232 kB
          Petter Gonçalves
        2. Screen Shot 2018-12-26 at 18.39.13.png
          159 kB
          Petter Gonçalves

            Unassigned Unassigned
            pgoncalves Petter Gonçalves
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