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  1. Jira Service Management Cloud
  2. JSDCLOUD-7871

Enable Issue Layout for JIRA Service Desk

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    • Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
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    Description

      This capability was shipped on 4 Nov 2019. The ability to reorder the context section of Jira Service Desk requests can be accessed via the "Issue view" tab, whilst editing a request type.


      The "Issue Layout" is not available yet for Jira Service Desk projects, so it's not possible to edit the order of the tickets in the new issue detail view when adding Service Desk tickets to a board. 

       

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              Unassigned Unassigned
              pgoncalves Petter Gonçalves
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