Details
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Bug
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Resolution: Unresolved
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Low
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8
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Severity 3 - Minor
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0
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Description
Summary
Clicking an Anchor leading to another Page on the same Space redirects to the Portal Home
Steps to Reproduce
- Create an Anchor com Page A
- On Page B, inside the same Space, link to the Anchor on Page A
- Access Page B via the Service Desk Portal Knowledge base
- Click the Anchor
Expected Results
Redirect the user to the Anchor on Page A
Actual Results
A new tab/window is opened, and a quick loading animation for Page A is displayed, but then the user is redirected to the portal home
- Note this also happens when clicking links to headings on Page A. In this case, the redirect lands on a "Not found" warning after quickly showing Page A
Workaround
No Workaround at the moment.
Attachments
Issue Links
- is related to
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JSDCLOUD-8324 Clicking an anchor link within a Knowledge base article does not work for customers
- Closed
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JSDCLOUD-5729 Anchor links don't work with the Excerpt macro on Knowledge Bases
- Long Term Backlog
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FSD-3169 Loading...