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  1. Jira Service Management Cloud
  2. JSDCLOUD-7162

Satisfaction Settings on Portal itself instead of Email

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of JSDCLOUD-5359 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Christal Rodrigues
      Jira Service Management Cloud team

      Can customers have an option to provide the satisfaction rating through the portal itself apart from receiving the email notification to provide the satisfaction feedback?

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          is duplicated by

          Suggestion - JSDCLOUD-5359 Enable customer satisfaction survey on the Customer Portal

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              Unassigned Unassigned
              eed537a70b36 Pawan Ande
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