Details
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Bug
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Resolution: Duplicate
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Low
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3
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Severity 3 - Minor
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2
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Description
Summary
When the user who should run the automation is deactivated before the automation run, Jira does not log any information about the error.
Environment
Jira Service Desk Automation.
Steps to reproduce
- 1. Go to automation;
- 2. Create a "Closed resolved issues" automation;
- 3. Create an issue, then resolve it;
- 4. Deactivate the user, before running the automation;
- 5. View automation log and the error "User null does not have permission to execute the rule" is shown.
Expected results
Jira should keep which user does not have permission and which issue could not be executed.
Actual result
Jira does not show the user and the issue that didn't execute.
Workaround
None.
Attachments
Issue Links
- was cloned as
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AUTO-853 User who triggered the rule for time event Automation rule doesn't identify the correct user
- Long Term Backlog