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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Customer Page (in Agent View)
Labels:
None

UIS:
23
Support reference count:
2
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

Problem Definition

At the moment, JIRA Service Desk only supports converting portal-only customers to Atlassian Accounts manually and it is not possible to bulk convert application portal-only customers to users.

Why this is important

To enhance the admin experience, allowing them to have better control over their customers and users, and also help them to save a lot of time when they decide to convert their customers to users.

Attachments

Issue Links

duplicates

JSDCLOUD-4881 Feature to bulk convert Portal-only Customers to Atlassian Account.

Gathering Interest

JSDCLOUD-10608 Ability to migrate Atlassian account to Portal customer account

Gathering Interest

followed by

JSDCLOUD-5413 Provide the ability to bulk convert application users to portal-only customers

Closed

is related to: ENT-2003 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...

(3 mentioned in)

Activity

People

Assignee:: Benjamin Paton

Reporter:: Almeida (Inactive)

Votes:: 126 Vote for this issue

Watchers:: 63 Start watching this issue

Dates

Created:: 12/Jun/2018 6:21 PM

Updated:: 1 hour ago

Provide the ability to bulk convert application portal-only customers to users