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  1. Jira Service Management Cloud
  2. JSDCLOUD-6125

Jira exports no longer show personally identifiable ids in CSV export

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      Summary

      When exporting issues to Excel(CSV), if the reporter is a customer, the CSV file is displaying the customer's QM code, such as qm:<customer_id>.

      Steps to Reproduce

      1. Search for issues
      2. Export issues to CSV

      Expected Results

      • JIRA should export the customer's email address to the CSV file.

      Actual Results

      • JIRA is exporting the customer's qm code to the CSV file.

            Unassigned Unassigned
            jgan Jonathan Gan (Inactive)
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              Created:
              Updated:
              Resolved: