Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-6125

Jira exports no longer show personally identifiable ids in CSV export

    XMLWordPrintable

Details

    Description

      Summary

      When exporting issues to Excel(CSV), if the reporter is a customer, the CSV file is displaying the customer's QM code, such as qm:<customer_id>.

      Steps to Reproduce

      1. Search for issues
      2. Export issues to CSV

      Expected Results

      • JIRA should export the customer's email address to the CSV file.

      Actual Results

      • JIRA is exporting the customer's qm code to the CSV file.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jgan Jonathan Gan (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              16 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: