Summary

When adding fields to request types used by email for the customer portal it is not possible to configure the field 'components' as required.

Environment

Vertigo

Steps to Reproduce

1. Go to Request Types
2. Click on Edit fields for the email request type
3. Add a field that is not summary or description to the request type
4. Set the field components to required
5. Try and save the settings and notice you cannot do anything

Expected Results

There should be an error displayed that says

This request type is used by the email channel and Jira Service Desk cannot fill in field Component/s automatically from emails.

Actual Results

The update button does not work and no error appears.

Notes

Workaround

Leave the field as not required and give the field a default value on create. i.e. https://community.atlassian.com/t5/Jira-questions/default-component/qaq-p/454236