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  1. Jira Service Management Cloud
  2. JSDCLOUD-604

Knowledge Base integration appears to be broken when confluence requires authentication

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When trying to connect a ServiceDesk project to a Confluence space, and the Confluence instance does not allow anonymous access (presumably), the following error is always rendered:

      The AppLink is correctly configured on both ends, and other JIRA to Confluence integration which relies on the AppLink is also correctly working.
      For example: on a JIRA issue page, you can correctly link to a confluence page by searching for the page to link to, in the JIRA issue link dialog.

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            npellow Nick
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