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Bug
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Resolution: Duplicate
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Low
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None
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
When trying to connect a ServiceDesk project to a Confluence space, and the Confluence instance does not allow anonymous access (presumably), the following error is always rendered:
The AppLink is correctly configured on both ends, and other JIRA to Confluence integration which relies on the AppLink is also correctly working.
For example: on a JIRA issue page, you can correctly link to a confluence page by searching for the page to link to, in the JIRA issue link dialog.
- duplicates
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JSDCLOUD-324 Confluence KB connectivity fails on Service Desk 1.2
- Closed
- is related to
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JSDSERVER-604 Knowledge Base integration appears to be broken when confluence requires authentication
- Closed