Logo not showing in customer portal

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    • 2
    • Severity 3 - Minor

      Summary

      Logo not showing in customer portal after refreshing the page.

      Steps to Reproduce

      1. Project settings;
      2. Portal settings;
      3. Click on View and customize (or access "View and customize" from the Help Centre /servicedesk/customer/portals page)
      4. Upload a new logo and save

      Note: an other way of reproducing this would be to clear your cache when reloading any page and it also randomly happens)

      Expected Results

      Logo is displayed without refreshing the page.

      Actual Results

      Logo is not showing and the Help Centre name shows up instead.

      Refresh the page or navigate away to display the configured logo.

      Workaround

      Refresh the page or navigate to a different page so the logo starts appearing

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              Assignee:
              Unassigned
              Reporter:
              Eduardo Santos (Inactive)
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              Watchers:
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                Created:
                Updated:
                Resolved: