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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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Component/s: Customer Portal - Customisation & Configuration
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2
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Severity 3 - Minor
Summary
Logo not showing in customer portal after refreshing the page.
Steps to Reproduce
- Project settings;
- Portal settings;
- Click on View and customize (or access "View and customize" from the Help Centre /servicedesk/customer/portals page)
- Upload a new logo and save
Note: an other way of reproducing this would be to clear your cache when reloading any page and it also randomly happens)
Expected Results
Logo is displayed without refreshing the page.
Actual Results
Logo is not showing and the Help Centre name shows up instead.
Refresh the page or navigate away to display the configured logo.
Workaround
Refresh the page or navigate to a different page so the logo starts appearing