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Type:
Suggestion
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Resolution: Duplicate
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Component/s: Customer Portal - Help Center
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1
Hi Everyone,
Thank you for your feedback on this feature.
We are marking this issue as closed because it is a duplicate of JSDCLOUD-764 which has received more traction. We suggest voting and watch the ticket there as the source of truth.
Thank you again for your feedback!
Bhaargavi Natarajan
Jira Service Management Cloud team
Problem definition:
The user does not have a button, on the Customer Portal, like the Requests button, that should be a link to an FAQ page.
Suggested Solution:
The user needs a button link to an FAQ page and it should be available with the Service Desk requests.
Workaround:
The user needs to use the link option available.
- duplicates
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