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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      SLA like: 80% of issues are resolved within 8h, 20% within 16h.

            Assignee:
            Unassigned
            Reporter:
            Patrick van der Rijst
            Votes:
            15 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated: