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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      SLA like: 80% of issues are resolved within 8h, 20% within 16h.

              Assignee:
              Unassigned
              Reporter:
              Patrick van der Rijst
              Votes:
              15 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated: