Details
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Suggestion
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Resolution: Low Engagement
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None
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None
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0
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2
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
SLA like: 80% of issues are resolved within 8h, 20% within 16h.
Attachments
Issue Links
- relates to
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JSDCLOUD-585 Allow percentage SLA's
- Gathering Interest