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  1. Jira Service Management Data Center
  2. JSDSERVER-585

Allow percentage SLA's

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • SLA
    • None
    • 0
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      SLA like: 80% of issues are resolved within 8h, 20% within 16h.

              Unassigned Unassigned
              5b8fbcaff108 Patrick van der Rijst
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                Created:
                Updated:
                Resolved: