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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: SLA
    • None
    • 0
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      SLA like: 80% of issues are resolved within 8h, 20% within 16h.

            Assignee:
            Unassigned
            Reporter:
            Patrick van der Rijst
            Votes:
            6 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: