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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: SLA
    • None
    • 0
    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      SLA like: 80% of issues are resolved within 8h, 20% within 16h.

              Assignee:
              Unassigned
              Reporter:
              Patrick van der Rijst
              Votes:
              6 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: