Hi

This is in closed beta, please fill this form and we can enable this feature in your instance. https://aianswers.atlassian.net/servicedesk/customer/portal/5/group/13/create/47

thanks

joe

Hi Guys,
Is there any update on this issue. 

We have different domains for our Jira & Confluence. We cannot use the knowldgebase for our JSM. 

Kindly resolve this issue asap.

Hello 6cf75f652d57, any updates on the EAP? Will this be available to everyone in the near future?

Hi,

I'm Joseph, the Product Manager leading the development of this feature that allows you to link Confluence spaces from different sites within the same organization. We're excited to offer this in an Early Access Program (EAP) to a select group of customers. If you're interested, please take a moment to review the benefits and limitations of the EAP version and fill out the form to apply.

We are releasing this early access program to learn from your feedback and prioritize the remaining items for this feature. We would appreciate your feedback. 

joe

Hi

I am Joseph, the PM working on this feature. We are now exploring solutions and would like to validate our thinking with a few of you to make sure we are building the right solution. If you are willing to have a 15 min call regarding this, please use this link and set up a call with me.

cheers
joe

We'd like to take full advantage of Atlassian Intelligence. However, our primary KBase is in a Confluence site that is outside of our ISM site. It would be immensely valuable to be able to link the KBase of the JSM project to our Confluence KBase that exists in our other site. 

Or at least provide a workaround to allow this functionality. 

Please make this feature available, for seamless integration between cloud instances for the same organisation/client.

Hi, This feature would be great to have because more and more clients are moving through instances and they need to have one KB for all instances and not only for the one that conflu was created on. Please make that possible Atlasssian.

We have separat URL instances for jira, confluence and JSM. Please make this feature available to connect JSM KB to different site url.

We also affected by the same that Philip mentioned. We're trying to move to Cloud from a 2000 user Server Confluence  (Jira Server  Service Desk) and the connection is very important for us. The lack of this option is.. let me say an "almost showstopper" for us regarding the moving process.