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Type:
Suggestion
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Resolution: Timed out
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0
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1
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Akriti Gupta
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
The user wants to ensure the email generated from Atlassian system are clean in design and does not contain any Atlassian system default footnote at the bottom, the user considers this as advertisement placement in normal day-to-day email response.
Sample Picture
Suggested Solution
Allow the ability to turn off/remove or edit the default footnote design generated by the Atlassian email system.
Why this is important
The user wants full control of the email template that is being generated by the Atlassian system, to a certain extent, user has the ability to edit the footnote content which is auto-generated as well, this allows user to be more in control of the service that is being used, in this case the notification settings.
