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  1. Jira Service Management Cloud
  2. JSDCLOUD-5609

CRM Integration - Jira Service Desk

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      We are trying to use CRM Integration - Jira Service Desk plugin to integrate JIRA service desk with Saleforce. Looks like it only support below objects

      • Accounts
      • Contacts
      • Leads

      We need Assets and Entitlements objects to be integrated. Do you have any other plugin which supports this? Or do you have plans for newer version of plugin that will support this?

       

      Thanks

      Vasanti

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            [JSDCLOUD-5609] CRM Integration - Jira Service Desk

            Rich Manalang (Inactive) added a comment -

            vasanti.desai will this do?

            We haven't settled on the default fields to show. Do you have any suggestions?

            Rich Manalang (Inactive) added a comment - vasanti.desai will this do? We haven't settled on the default fields to show. Do you have any suggestions?

            Rich Manalang (Inactive) added a comment -

            Thanks for the suggestion vasanti.desai. We'll be adding assets and entitlements very soon (next sprint). Thanks for checking out the new integration.

            Rich Manalang (Inactive) added a comment - Thanks for the suggestion vasanti.desai . We'll be adding assets and entitlements very soon (next sprint). Thanks for checking out the new integration.

              Unassigned Unassigned
              aaa04b987d11 Vasanti Desai
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