Details
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Suggestion
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Resolution: Duplicate
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1
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
The Goal value is very important in configuring the listeners or to implement any kind of automated behaviour using plugins. Could we have this value available through a custom field?
Attachments
Issue Links
- duplicates
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JSDCLOUD-1832 Dynamic SLA Goal in JSM
- Gathering Interest
- is related to
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JSDSERVER-556 Get the "Goal" value of an SLA in a custom field or through REST
- Closed
- relates to
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JSDCLOUD-1832 Dynamic SLA Goal in JSM
- Gathering Interest