Details
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Suggestion
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Resolution: Timed out
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None
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4
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2
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Description
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Akriti Gupta
Jira Service Management Cloud team
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
Currently, knowledge based only search on articles title and content. However, it will not search for filename for example pdf filename. It will great to have this feature because confluence have the ability to search filename.
Suggested Solution
Provide the ability to search filename.
Why this is important
Customer have a lot of manual using pdf file. It will be great if their customer can search the file from KB.
Workaround
Create article with the file content.