Summary

Unlicensed customers will not be able to access Confluence from mobile device if they activated Mobile view

Environment

Confluence 1000.0.0-1c5ac9c

Steps to Reproduce

1. Create a Service Desk Project
2. Set the KB to "Everyone with access to your service desk can read articles without a Confluence license."
3. Create an Unlicensed Service Desk Customer
4. Let the customer access Confluence through Mobile with activated Mobile view

Expected Results

• Service Desk Customer should be able to access Confluence page from Mobile device with activated mobile view

Actual Results

• Service Desk Customer can access the Confluence page through Desktop but unable to access Confluence from mobile device with activated Mobile view
• Getting 403 error

Note

• There is no option to switch back to Desktop View once you activated Mobile view