Adding a request type to group and add existing request type is not working on Microsoft Edge

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    • 1
    • Severity 3 - Minor

      Steps to Reproduce:

      1. Launch Microsoft Edge Browser
      2. Go to Service Desk Project
      3. Click on Project Settings > Request Types
      4. Click on Edit Groups in one of the request type
      5. A popup will be shown to assign the request types to group
      6. Click Save
      7. Close the pop-up and click on add existing request type
      8. Type in request type

      Expected Results:

      The request types will be added to group correctly

      Actual Results:

      1. The save button is not working. There is no respond from clicking the save button
      2. After add existing request type, upon typing in request type in the, the pop-up disappear and the request type does not appear in the group listings

      Workaround:

      Use another browser

        1. console-error-on-load.txt
          1 kB
          Gerry Tan
        2. save-rt-group-console-error.txt
          0.2 kB
          Gerry Tan
        3. save-rt-group-xhr-500-error.txt
          34 kB
          Gerry Tan

            Assignee:
            Unassigned
            Reporter:
            Ryan Justin (Inactive)
            Votes:
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            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: