Details
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Bug
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Resolution: Fixed
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Medium
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48
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Severity 3 - Minor
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11
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Description
JSD SLA relies on Resolution/Assignee set event which is currently not fired if Workflow has a post-function Set Resolution/Assignee which is affecting our Reporting and SLA in the project.
Steps to reproduce:
Attachments
Issue Links
- duplicates
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JSDCLOUD-7163 Setting a resolution twice will not stop resolution dependent SLAs
- Closed
- relates to
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JRACLOUD-66947 Resolution event is not fired
- Closed
- mentioned in
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