Details
-
Bug
-
Resolution: Timed out
-
Medium
-
6
-
Severity 2 - Major
-
0
-
Description
JSD SLA is rely on Resolution set event which is currently not fired if Workflow has a post-function Set Resolution which is affecting our Reporting and SLA in the project.
Steps to reproduce:
- Configure Workflow and add post-function to set a Resolution to the status Done
- Move issue to the status Done
Expected results: Resolution even is fired
Actual result: Resolution is set in DB but even wasn't fired, so SLA is never stopped
This is happening as well if there is a screen with Resolution set and user choose same resolution which is used in post-fucntion.
Attachments
Issue Links
- is related to
-
JSDCLOUD-5401 SLA is never stopped when setting resolution/assignee twice
- Closed
- mentioned in
-
Page Loading...